Company call lines

I have been on the phone with several companies this morning, and I am once again at the end of my rope. Will companies never understand the meaning of the word ‘normal?’ If I hear a disembodied voice say “We are experiencing higher call volumes than normal,” every time I call, then these higher call . . . → Read More: Company call lines

My heart hurts for this country

I feel like I should be writing about the New Year here, and yet I am hung up on what is happening in our country right now. So I will ask the questions that are heavy on my heart right now. What is going on? When did we become a country of people so intent . . . → Read More: My heart hurts for this country


Is our healthcare system crazy – hell yes! I have just spent a lot of time – again – on the phone trying to straighten something out. I saw a doctor in a clinic at the beginning of the month, then 2 weeks later saw another doctor at that clinic. Now, this is a clinic . . . → Read More: Healthcare