Customer Service

I don’t want to cast aspersions on all customer service people; I have run into some who are actually quite good. But I have too many times run into people who don’t seem to know what “customer service” even means. I believe the problem starts with companies who want to say that they take care . . . → Read More: Customer Service

Pet peeve

This is a pet peeve of mine: why can no one can spell or use proper punctuation anymore? When I see a post on Facebook that makes sense, except that there is a typo in it – a wrong spelling or a misplaced apostrophe – it doesn’t matter to me any longer that it maybe . . . → Read More: Pet peeve