On hold

Automated phone systems do NOT work for everything; please have a live person option on your phone line. . . . → Read More: On hold

Health Insurance Companies

Health Insurance companies don’t care about their insureds – they care only about money. . . . → Read More: Health Insurance Companies

Where are the manuals? I HATE videos!

Please bring back online manuals – I do NOT want to watch a long video just to learn how to do a 20 second task! . . . → Read More: Where are the manuals? I HATE videos!

Phone apps

Let me opt out of notifications for your phone app. . . . → Read More: Phone apps

G*$$!%&#$ greedy insurance companies

Health insurance companies are the absolute worst. Why are they allowed to do what they do? . . . → Read More: G*$$!%&#$ greedy insurance companies

Windows you can’t close

Advertisers seem to be trying to lose my business. . . . → Read More: Windows you can’t close

Medical appointments

If I have to be there at 3:00, my appointment starts at 3:00, not at 3:30. . . . → Read More: Medical appointments

What’s worse

What’s worse – the phone message BS or the answers you get when you finally get through to a live person? . . . → Read More: What’s worse

Bills

I am happy to pay my bills, just make them make sense. . . . → Read More: Bills

Customer Service Pet Peeve

Can we talk to real people again? . . . → Read More: Customer Service Pet Peeve