Company call lines

I have been on the phone with several companies this morning, and I am once again at the end of my rope. Will companies never understand the meaning of the word ‘normal?’ If I hear a disembodied voice say “We are experiencing higher call volumes than normal,” every time I call, then these higher call . . . → Read More: Company call lines

Take a deep breath!

I know it feels as if the world has gone mad, but we will figure out how to get through this. . . . → Read More: Take a deep breath!