Please pay attention to how you offer help. . . . → Read More: “Helpful” suggestions
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Please pay attention to how you offer help. . . . → Read More: “Helpful” suggestions I have been on the phone with several companies this morning, and I am once again at the end of my rope. Will companies never understand the meaning of the word ‘normal?’ If I hear a disembodied voice say “We are experiencing higher call volumes than normal,” every time I call, then these higher call . . . → Read More: Company call lines How fast is too fast? If everyone is speeding, am I a bigger hazard speeding with them, or slowing down to the speed limit? . . . → Read More: Speeding When are going to get over this tired and trite belief? Many of us already are. . . . → Read More: Boys will be boys? Yes, I belong to the grammar and spelling police. Please check your work before you post! . . . → Read More: Pet peeve On hold again – here are a couple hints on how to do this better, companies. . . . → Read More: On hold again Customer service is not about customers anymore, and certainly is not about service anymore. . . . → Read More: Another rant |
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